Privacy & Cookies Policy

1. Data Controller

The controller of your personal data is IM KRAKÓW S.C., ul. Przemysłowa 12 (Factory Park), 945-20-24-630, contact: kontakt@wytloczkipiankowe.pl, +48 790 680 540 or +48 606 671 734.

2. Scope of processed data

When you use our website, we may process the data you provide via the contact form, in particular: your email address, phone number (if provided), the content of your message and any attachments.

3. Purposes and legal bases of processing

We process your data in order to:

  • respond to your enquiry and conduct correspondence — Art. 6(1)(f) GDPR (our legitimate interest: communication with customers),
  • take steps at your request prior to entering into a contract and/or perform a contract (e.g. quotation, order fulfilment) — Art. 6(1)(b) GDPR.

4. Data recipients (who we may share data with)

Your data may be shared with entities that support us technically (e.g. hosting/IT), only to the extent necessary for the website to operate and for us to handle correspondence.

5. Data retention period

We store your data for as long as necessary to handle your enquiry and correspondence, and then for the period required to secure potential claims — up to a maximum of 12 months, unless applicable laws require longer retention.

6. Your rights

You have the right to access your data, rectify it, erase it, restrict processing, object to processing, and data portability (where applicable). You also have the right to lodge a complaint with the relevant data protection authority.

7. Cookies and technical data

The website may use cookies necessary for its proper operation (e.g. session handling, technical settings). At this time, we do not use marketing/advertising analytics that requires user consent. If this changes, we will implement a consent banner and update this policy accordingly.

8. Security

We apply technical and organisational measures to protect personal data against unauthorised access.

9. Contact regarding privacy

If you have any questions about privacy and personal data, please contact us at: kontakt@wytloczkipiankowe.pl.

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